REFUND POLICY

Return Timeframe:

Customers can return their order within 10 days after an order has been delivered. We have a reverse pick up facility for most pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up policy, you will have to self ship the product(s).

Eligibility Criteria for Return:

For your return request to be processed, please ensure your item meets the following criteria:

• The product should be in its original, unused, and unworn condition.
• It must be accompanied by its original packaging and all relevant tags.

WHEN WILL I GET MY REFUND?

This can depend on how long it takes your chosen returns courier to get the items back to us before being processed for a return at our warehouse. However, we will ensure your return is processed within a maximum of 10 working days once it’s back at our warehouse.

RECEIVED A FAULTY OR INCORRECT ITEM?

For information on what to do with a faulty item mail us support@roar.style